User Call Guidelines
Get the best results from your sessions
Session best practice
All sessions are 25 minutes and run from the time that was scheduled.
Make sure you have a good data/ wifi connection for the duration of the session.
Make sure you are in a quiet, private place where you will not be interrupted.
The below is intended as a guide for how your session will be structured but your coach will determine the exact format for an individual session:
Goal, complication, question (GCQ)
Your coach will explore your goal and motivations: e.g. ‘I want to lose weight to be healthier and look better’.
They will help establish what’s preventing you from achieving this goal: e.g. ‘I have a busy job that prevents me exercising regularly and eating healthily’.
They will help you formulate a specific question that will serve as the focus for their pod: e.g. ‘how do I lose weight with only 3 hours of exercise a week and limited healthy food options at lunch?’
Timing: 10 Minutes
Establishing information & KPIs
At this stage your coach will establish your current habits and routine in more detail as well as KPIs (key performance indicators)
How will you be measuring success? E.g. just weight loss or body fat % or waistline measurement?
What are your measurements currently? Where do you want to be?
What does an average food day look like?
What does an average food week look like?
What kind of exercise do you do? How long for? How often?
Are you carrying any injuries?
How much do you drink?
Do you smoke?
What’re your energy levels like?
How much do you sleep? Etc.
Timing: 5 Minutes
Establish a plan
This stage is for your coach to explain the plan they are recommending and it is this that they will share in your POD following the call.
They will talk you through the recommendation they are providing.
Explain the theory behind it so that you understand the process.
Establish a time frame: what you need to do by when and make a recommendation on when to book your next session for.
Timing: 10 Minutes
What you will receive from your coach
3 SMART actions
Detailed actions for you to follow between now and your next session, structured in a SMART way (see section on the right).